
STATUS: In progress
TARGET END: 30.04.2026
Online customer journey improvements
Following feedback from our customers we will be refreshing the UK Power Networks website and improving the Connections Customer Journey.
Our action plan allows our customers, stakeholders and staff to view the key initiatives that we are delivering. It also provides an opportunity for customers to discover emerging ideas and leave feedback on their priorities.
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STATUS: In progress
TARGET END: 30.04.2026
Following feedback from our customers we will be refreshing the UK Power Networks website and improving the Connections Customer Journey.
STATUS: On Track
TARGET END: 17.04.2027
Digitalisation of legacy raster-based network records across EPN and LPN.
STATUS: On Track
TARGET END: 31.03.2028
Development of the Open Data Portal and associated services.