STATUS: In progress
TARGET END: 30.09.2025
Disconnections Workshop
We will be holding a workshop with our interested customers to better understand their needs and co-design a solution with them to improve our disconnections service.
Our action plan allows our customers, stakeholders and staff to view the key initiatives that we are delivering. It also provides an opportunity for customers to discover emerging ideas and leave feedback on their priorities.
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STATUS: In progress
TARGET END: 30.09.2025
We will be holding a workshop with our interested customers to better understand their needs and co-design a solution with them to improve our disconnections service.
STATUS: In progress
TARGET END: 31.12.2025
We are redesigning our site information pack to reflect stakeholder feedback.
STATUS: In progress
TARGET END: 31.12.2025
UK Power Networks will provide a greater level of clarity on the potential demand headroom availability and potential queue position for customers looking to connect.
STATUS: In progress
TARGET END: 31.03.2026
Blue Light aims to support the decarbonisation of emergency services by developing and implementing innovative tools and strategies to facilitate their decarbonisation plans.
STATUS: In progress
TARGET END: 30.04.2026
Following feedback from our customers we will be refreshing the UK Power Networks website and improving the Connections Customer Journey.
STATUS: On track
TARGET END: 31.08.2026
Online self-service quote solution for work at a specific site.
STATUS: On Track
TARGET END: 17.04.2027
Digitalisation of legacy raster-based network records across EPN and LPN.
STATUS: New data sets added as requested
TARGET END: 31.03.2028
Development of the Open Data Portal and associated services.