IN FLIGHT
CATEGORY: DIGITALISATION & DATA
Site Information Pack
What we will do and why
The site information pack was designed to provide relevant guidance to those in charge of construction sites, when a connection offer has been accepted.
The guide is being redesigned and updated to reflect stakeholder feedback, technical changes and industry practice.
Key deliverables
- Deliver an easy to use guide for customers.
- Store document on UK Power Networks website.
Target outcomes
- Provide customers with relevant and accurate information at the right point in their journey.
Measures of success
- High levels of customer satisfaction.
Planned start:
01.02.2025
Target completion:
31.08.2025
Key milestones:
- Internal stakeholder reviews
- Content agreed
- Document layout upgrade options
- Final version agreement
- Publication
Status:
In progress
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