IN FLIGHT
CATEGORY: NEW PRODUCTS
Fixed Charge Calculator
What we will do and why
Stakeholders have requested that UK Power Networks provide greater visibility of potential fixed costs associated with connections when making an application. This is due to the new meter charging regime.
Key deliverables
- The deployment of a simple online tool to calculate fixed charges for customers.
Target outcomes
- Improved customer visibility of associated costs.
- Ease of use.
Measures of success
- High levels of customer satisfaction.
Planned start:
01.10.2024
Target completion:
30.04.2025
Key milestones:
- Prototype ready
- Testing with stakeholders
- Adjustments based on feedback
- Launch
Status:
In progress
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